Ombudsman asked Ministry of Finance and AGPR to finalized automation of E-pension system

Press Information Department Press Release

Islamabad, November 29, 2016 (PPI-OT): The Federal Ombudsman Mr. Muhammad Salman Faruqui has directed the Ministry of Finance and AGPR and M of Information Technology to finalize the automation of E-pension system at the earliest. Earlier, on the direction of the Apex court, a committee comprising senior officers and Ex- Auditor General of Pakistan was constituted by the Federal Ombudsman. The committee recommended numerous recommendations including launching of E-pension system.

In this regard, a meeting was chaired by Hafiz Ahsaan Ahmad Khokhar, Senior Adviser Law/Grievance Commissioner for Overseas Pakistanis which was attended by senior officers of Ministry of Finance, Establishment Division, and Controller General of Accounts, AGPR, Ministry of Housing and Works and Ministry of Information Technology. All the departments submitted their progress reports in the matter. The Ministry of I.T. has devised an E-pension system with consultation of Finance Division, AGPR and other departments.

The AGPR informed that new proforma of pension and family system has been prepared and soon it would be distributed among the departments to connect it to the main E-portal of the AGPR. Hafiz Ahsaan Ahmad Khokhar asked the representatives of the departments to finalize the E-portal system for gazetted and non-gazetted federal government employees. It was also directed to establish an online complaint system for pension cases being connected with the complaint system of federal Ombudsman.

It is pertinent to mention that all federal government departments had already designated Welfare Officers to deal the cases of pension. The Establishment Division, Finance Division and AGPR has established special pension cells so that the pension of federal government employees is ensured its disbursement to them one prior to their retirement.

Hafiz Ahsaan Ahmad Khokhar, Senior Adviser Law/Grievance Commissioner for Overseas Pakistanis asked the representatives of all departments to finalize their work on e-pension system by the end of December and the inauguration of E-pension system would be made on 1stJanuary, 2017.

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Principal Information Officer
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