KARACHI: In order to revitalize the government machinery, Chief Minister Punjab Sardar Usman Buzdar has decided to launch the ‘Khidmat Apki Dehleez Per’ program. Under this program, government departments will accomplish specific tasks, in addition to their assigned duties, and service delivery mechanisms will be made further effective and useful.
The departments will be given tasks, according to public needs, and third-party feedback, as well as of the public sector institutions, will be collected. Public feedback will be directly collected about the targets assigned every week. Buzdar chaired a meeting at his office on Monday which was attended by commissioners, RPOs, deputy commissioners and DPOs through video link.
Addressing the meeting, the CM emphasized that Punjab will be made an exemplary province with regard to public service because it is the main agenda of the democratic government. The people should not have to visit government offices for the solution of their problems and, rather, the government machinery should go to their doorsteps to serve them, he added. The rationale of this program is to assert the presence of the government at the grassroots and the deputy commissioners and other heads will have to achieve the targets of public service, CM directed.
The chief minister emphasized that the government wants to restore public confidence and made it clear that strict disciplinary action will be initiated against officers and officials failing to deliver. He announced conducting field visits to review ground situations and asked the participants to move forward with a passion for public service because no leniency will be tolerated in this regard.
Chief Secretary Jawad Rafique Malik briefed that government officials will be held accountable on the basis of their monthly reports and best performers will be rewarded while action will be taken on poor performance. The project priorities will be identified according to the benefit of the people and garbage will be removed from streets and other areas.
Similarly, monitoring will be conducted through the PITB dashboard, tiger force, civil society, media and the solution of problems of the common man will be the success of this program. It was stated in the briefing that tasks relating to local bodies, water and sanitation, Eid week, road safety and beautification will be assigned and implementation of rules and regulations, special campaigns, service delivery, law and order, price-control, cleanliness and tree-plantation campaigns will also be held and better monitoring and feedback will be collected to make this program a success. Field activities will be daily monitored.