The Supreme Court of Pakistan has empowered citizens with unprecedented access to the judicial process, launching a comprehensive digital portal on Tuesday that allows the public to track case progress in real-time, file grievances, and confidentially report corruption. This landmark initiative aims to dismantle procedural barriers and enhance transparency within the country’s highest court.
Developed under the special directions of the Chief Justice of Pakistan, the Public Facilitation Portal is a one-stop interactive platform designed to bridge the divide between the judiciary and the populace. The system is engineered to serve people from all backgrounds, including individuals in remote regions and Pakistani nationals residing abroad, ensuring that information and assistance are readily available.
The new online gateway, accessible via the Supreme Court’s official website, features a “Cases Information” section where individuals can retrieve case details using a name, case number, or petition type. To further demystify legal complexities, a dedicated Helpline 1818 offers direct procedural guidance, while a Frequently Asked Questions (FAQs) module explains intricate legal terminology and filing protocols in simple language.
In a significant move towards greater openness, the “Applications Status” function provides live updates on various submissions, such as requests for early hearings, general adjournments, and video link petitions. This feature allows litigants to monitor their applications from submission to final decision, greatly reducing administrative delays and the need for in-person follow-ups.
The platform also introduces robust accountability mechanisms. A “Complaints and Enquiries” module enables the public to provide feedback and register grievances, while a specialized portal caters to the needs of overseas litigants. Crucially, an anti-corruption reporting tool provides a secure and confidential avenue for citizens to report unethical conduct, reinforcing the Court’s commitment to integrity.
This digital transformation marks a new chapter of inclusivity for the judiciary, repositioning the Supreme Court as a responsive public partner. The initiative embodies a people-centric vision, striving to deliver a system where justice is not only dispensed but is also visible, accessible, and free from barriers.