In a significant directive aimed at improving police-public relations, the Inspector General of Police (IGP) for the capital has instructed all senior police officers to organise open forums across the district to address citizen grievances directly.
According to a report by the Capital Police on Monday, acting on this mandate, Deputy Inspector General of Police (DIG) Muhammad Jawad Tariq recently conducted an open court at his office, listening to public issues and issuing on-the-spot directives for their resolution.
During the session, the DIG highlighted an alternative channel for lodging complaints, encouraging residents to utilise the “IGP Complaint Cell 1715” for their concerns. He confirmed the initiative is part of a broader policy set by IGP Syed Ali Nasir Rizvi.
The directive is being implemented at various levels, with all zonal Superintendents of Police (SPs) now holding similar open courts in their respective areas to ensure public matters are heard and settled. An official stated that the Islamabad Police are dedicated to proactively reaching out to the community to resolve their problems effectively.
Authorities have encouraged every citizen to come forward and openly share their issues at these forums, reiterating that the settlement of public complaints remains the foremost priority for the city’s police force.