Rawalpindi’s Chief Traffic Officer (CTO) has announced a major crackdown against public transport operators, vowing “strict legal action” against those involved in overcharging fares and overloading residents traveling for Eid-ul-Fitr. Special squads and a dedicated helpline have been established to address complaints and protect passengers from financial exploitation.
The move follows special directives issued today by the DIG Traffic Punjab, prompting pre-emptive measures by the city’s traffic authority.
Officials from the Education Wing have held meetings with bus terminal owners, transport operators, and drivers, issuing them a stern advance warning against illegal practices.
CTO Farhan Aslam has ordered that all terminal owners must prominently display the official fare lists at the stands and inside their vehicles.
He also emphasized the importance of security and directed that passengers and their luggage be thoroughly searched before departure.
The CTO directly warned transport owners and drivers to refrain from demanding extra fares to avoid legal consequences. “We will not allow anyone to loot the hard-earned money of those heading home,” Mr. Aslam stressed.
He assured the public that any complaint regarding overcharging or overloading in vehicles would be met with prompt and strict action.
Furthermore, the CTO instructed that drivers and conductors should treat passengers with respect and courtesy during the journey.
The traffic authority has also finalized special arrangements for the smooth return of passengers at the end of the Eid-ul-Fitr holidays.