Members of the Korangi Association of Trade and Industry (KATI) expressed grave concern over a multitude of serious civic issues, including missing children, a dysfunctional sewerage system, and widespread pollution, during a meeting with Sindh Provincial Ombudsman, Muhammad Sohail Rajput.
The provincial ombudsman visited the industrial association today where he was welcomed by KATI President Muhammad Akram Rajput and acting Patron-in-Chief Muhammad Zubair Chhaya.
During the meeting, the business community presented an extensive list of public grievances. The complaints centered on the inadequate sewerage system, environmental pollution, open garbage burning, and the abundance of stray dogs.
Concerns were also raised regarding the education sector, specifically citing issues with private schools, examination protocols, and student admission procedures in local institutions. Attendees also questioned the performance of the Sindh Food Authority.
Muhammad Sohail Rajput gave a detailed briefing on the objectives and procedures of his office, explaining that public complaints can be filed in person, by mail, or through a dedicated application and website.
He described the Complaint Management System (CMS) as a “revolutionary step,” providing complainants remote access to the daily progress of their cases. “A complainant can monitor the progress of their complaint through the CMS while at home or in the office,” the ombudsman told the attendees.
Following a question-and-answer session regarding the jurisdiction of his office, the Sindh Provincial Ombudsman assured KATI members that he would take action to address the matters they presented.
“Institutions falling under our jurisdiction will be directly instructed to resolve the issues,” said Muhammad Sohail Rajput. “For other significant matters, joint initiatives will be taken to inform the Chief Minister of Sindh,” he added.